What if I have a complaint?

We pride ourselves on our customer service reputation, but we do understand that sometimes things don’t always go to plan. In the unlikely event that you are unhappy with our service we encourage you to let us know, so we can improve in the future.  If you wish to make a complaint, please see our complaints page and follow our complaints policy.

If you have any comments about your experience in one of our branches, good or bad, please send us a testimonial.